FAQ's

FAQs – Jannzii

Q. How do I place an order?
Just browse our products, add them to your cart, and checkout.

Q. Can I cancel or change my order?
Yes, within 2 hours of placing it. Contact us quickly.

Q. Do you deliver across India?
Yes, we ship all over India.

Q. How long does delivery take?
Usually 3–7 days, depending on your location.

Q. How do I track my order?
You’ll get a tracking link by email or SMS after we ship your order.

Q. What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, wallets & Cash on Delivery (in select areas).

Q. Is payment safe on your site?
Yes, we use secure and trusted payment gateways.

Q. Can I return a product?
Yes, within 7 days of delivery. It should be unused and in original condition.

Q. When will I get my refund?
Refunds take 5–7 working days after we receive the return.

Q. Are your products genuine?
Yes. We check all items for quality before shipping.

Q. What if something is out of stock?
We restock regularly. You can check back later.

Q. How can I contact you?
Email: help.jannziimall@gmail.com
Phone: +91 8192948298
Support Hours: Mon–Sat, 10 AM – 6 PM